UJ
Ursula J

1 reviews | Active since Feb 2014

28 Apr 2015, 15:15

A touch of class

I would really like to take the opportunity (even though slightly delayed) to express my heartfelt thanks and gratitude to Quintin Van Wyk and his team for assisting me so effortlessly when I had an accident claim toward the end of February this year. My vehicle as a result of this accident was written off.<br> <br> Not only was he efficient and professional at all times during the claim handling process. He also demonstrated that they really do listen and used this as an opportunity to add a personal touch to the service provided, by surprising me with the Trilogy book series of 50 Shades of Grey, which was really significant for me as it was the movie I went to see the evening of my fateful accident. It was really touching and I have told so many people of this great service experience I had dealing with him and with Woollies Insurance. <br> <br> With the provision of all the required documentation, Quintin and Woollies insurance were able to settle my claim and get me back on the road again, without any hassle! THANK YOU very much once again! <br> <br> Best regards<br> Ursula January

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Replies (1)
Woolworths Retail South Africa
Woolworths Retail South Africa's reply30 Apr 2015, 08:55
Official
Hello Ursula180278,

Thank you for your compliment.

We will make sure to inform Quintin and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Woolworths Insurance Team