A terrible, terrible, experience at Woolworths

Woolworths Waterfall Corner, Gauteng. My cell phone was ****** out my bag whilst I was shopping in the store. The complaint I would want to highlight is that there was absolutely NO service from the Manager on duty or staff and the Security was nowhere to be seen. I stood on the floor of Woolworths asking for help that was so slow in forthcoming that the ******* were given ample time to disappear! The footage was only shown to me after I insisted and even then it was so badly handled and the reaction so slow and uninterested that it was and is my belief that this was very possibly a inside job! It cost me in the replacement of my cell phone, time and loss of some information on my phone not to mention the absolute anxiety I experienced during this. Woolworths will not accept any responsibility and are not prepared to compensate me in any way for this. When you as a client enter a Woolworths store , you expect more than this attitude and response. I have been a loyal customer that has spent hundreds and thousands of Rands over the span of approx 30 years supporting Woolworths! no longer will I continue to do so.