A ****erally) painful Woolies experience

On Saturday the 2nd of May I went to the Cavendish branch to buy some bras as I needed to upsize. To my surprise, there was no employee in that section to assist me so that my precise measurements could be taken. Feeling embarrassed and desperate to purchase the items it was urgent), I selected what I thought would be the appropriate size and went to pay. Before paying, I raised my frustration and confusion about the lack of assistance with the cashier who gave me a meekly apology and scanned my items. The bras fit poorly and gave me unbearable chest pains, making it unwearable and potentially even a health hazard. I know that it is my fault for not knowing the correct size, however I chose to go to Woolworths because of its reputation for helping woman find their perfect size and making the process of underwear purchasing less embarrassing. I'm incredibly disappointed and irritated by the money I spent (R499) that has now gone to waste because nobody assisted me when I needed guidance. I did not expect this from Woolworths.