A 'Dash' delivery gone wrong

The driver of Woolies Dash delivery tried calling me to find my property for a delivery. I tried to direct him to my home from where ever he was at the moment, but he could not provide me with a name of a street in which he was during any of the 2 calls. I eventually told him that the meat, among other items ordered, is getting warm (+-1h at this stage) and I would not accept the products anymore since he could not find me. He kept asking what the color of the gate was, to which I responded 'grey'. I told him that I don't see him in the street and that he needs to get into the right street first. I phoned Woolies top let them know about this and to cancel my order - which they did. The sad thing is that I cannot get my money back for the next 3 to 5 days.

Another lady from Woolies called me after a few minutes, with a very poor attitude (this is recorded on their side), almost insinuating that I had done wrong on my end. She said the driver said that I refused to give the correct address on the phone calls. I asked het what she thinks my motivation would be for not giving my correct address, and of course, no proper answer. I asked her what the address on the system is for that particular order, and it was indeed my correct address. I then said, well, that's my place... How can the problem lie with me, when your *********** driver fails to read a GPS?

Now I am still hungry as hell, while also almost being portrayed as an idiot from Woolies and their poor-behaved staff & drivers.

Not that their view about me matters in any case. I just feel so ****** at this moment. Do they even case about the customers?

I will surely not be using this service again, and possibly switch up my preferred retailer elsewhere.