8 days and counting for Woolworths to respond

Stock un-availability of 18 June 2015 for an adevrtised Father's day special. Bad manager attitude 18 June 2015. Spoke to store management - 18, 20, 22 June - still no stock even after ordering. Logged a written complaint to [Email Removed] on 23 June 2015, received a reference number on 24 June 2015 - followed up verbally today - no response - they still need time to investigate.<br> <br> Woolworths is loosing the plot when it comes to customer service and simple feedback - if someone made a mistake and didn't order stock or the store was not delivered stock or whatever the reason I just want some feedback from someone as to what went wrong.