5 Star food with 1 star service!!

I previously had a very horrible experience with a packer at a Woolworths Food in Menlyn Mall. On Sunday 31 October I went for my weekly lunchbox shopping, after finalizing the grocery packing and as I was about to pay, I was told that the card machine wasnt working and I would have to get re-tilled with another cashier (there was no apology for the inconvenience but sucked it up nonetheless). We were then transferred to another cashier. After she tilled all our items, the packer (goes by the name of Rose) asked how the things were packed. We said we dont know, we hadnt paid attention to that. The cashier who transferred us to her offered to pack the items but she refused the offer. After she had packed, the two chicken packs and the 2 ice cream tubs and a few vegetables and some smaller items were not able to fit the bags, she just threw them in the trolley. I asked her to pack them to which she said we can do it on our own since we didnt want to tell her how it was packed. I asked her again to please pack them and she said she is not crazy and told the cashier to call the next customer. The poor guy behind us with his two items got stuck behind us as we were still struggling to pack the items. Ms Rose kept lamenting at us as we struggled. Needless to say, the two cashiers said nothing while she was lamenting. I buy my groceries weekly at Woolies, this was the first time I experienced such absurd service!!!