DR
Darisa R

1 reviews | Active since Oct 2013

06 Feb 2017, 09:25

3 weeks no feedback on online orders

<p>I placed orders online for the R50 and less sale. </p> <p> </p> <p>I have received one order ( 3 mens shirts) , which they said they will split into two deliveries, I am still awaiting one order ( striped tunic ), which I have called the call centre twice about, and received feedback that they will track and let me know, to date I have had no feedback on my order. After emailing the contact centre to find out about my order, I received another phone call to say they will track my parcel and let me know, to date I have had no feedback. If this is a courier issue then I would appreciate a call or an email to state so, no feedback just makes it seems that Woolworths is happy to just take peoples money. </p> <p> </p> <p>Second disappointment is Woolworths was not able to fullfill my one order after they sold it to me, I was told there was no stock of the one item and was refunded the money for the Christmas Crackers, however I am still awaiting the other order ( Glitter Apple Baubles ) which still says order processing, for 3 weeks. If they are unable to fullfill orders, they should sort out their online shopping and not let people bag items which they do not have stock off, or upgrade the system when they are choosing to have such massive sales.</p> <p> </p> <p> </p> <p>what is going on Woolworths ! I really expect so much more from you. </p>

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