2 Mistakes in 2 days!

I went to Woolies customer service to apply for a store card. I did the application, the lady who put in my application kept on asking the man working there what to do, and it declined stating that I am under dept review.(Worried because I have nothing against my name-I phoned One dept and they stated that i am definately not)-she put my id number in wrong!. So my husband went to apply on his name to see if he is, and it approved. Then the man who did the application took his 3 months pay slips as well as bank statements for it to be sent to head office. After hearing nothing we phoned their call centre who told us that they have no proof of it being his salary which is paid to his account due to not recieving any pay slips. The guy never faxed the pay slips!!! Now we both have to wait at least 30 days to apply again due to THEIR faults! I was so excited to open an account with woolies due to me loving woolworths! Sorry woolworths but i will no longer apply due to your workers not knowing what they are doing. They just waisted our time and we are very dissapointed in Woolworths. Never will i even want to buy at woolworths again! Your service is very poor!!!