2

A guy called Liz from Woolworths called me in connection with my credit card. For the word go I could sense a bad attitude from him. He asked me why my Credit card is due and I told him that I would like to know the same as have submitted an insurance claim. He told me that I am suppose to submit a claim every month. I was surprised as this is the first time hearing this. As I was asking questions and he just snapped and he banged a phone on my ear. This left me sooooo fuming as he does not have any right to treat any customer like that. I would like him to phone me back and sincerely apologise for his behaviour.