15 minutes to find an Item price???

Whilst shopping at Woolies yest aftn, I came accross a pair of sandals for my 5 yr old daughter. As luck would have it, she was with me, so after fitting it on, she was super excited to buy the shoes.<br> <br> We went to to grocery area to pay at those tills.There was no price on the sandals&I had already searched for another pair/similar -which there were not.The lady at the till requested assistance from the manager - who then explained she needed to search for the item price.This process took more than 15 minutes &when she came back, she still hadnt located the price& gave the sandals to me at a price of a similar sandal. I was not happy about this, but since my daughter loved the shoes, I agreed to the price.<br> <br> But what ticked me off was that such a well established retail store would have such ineffient processes? I had to spend more than 15minutes waiting with a nagging 5 yr old - I ended up scolding her for being impatient, which wasnt fair, as I was actually annoyed at having to wait that long. My entire shopping experience was ruined & I regretted not js leaving everything in the trolley& walking away! Woolies really needs to review their processes!<br> <br> Unhappy Woolies Customer!