R6000 for a foam bed that makes squeeky sounds

even after a chain aof emails and threats to report hem to hello Peter, my bed has not been fixed/ replaced:<br> 1. I am highly disappointed with the quality of service I have received with regards to having my bed set repaired. I've been getting false promises from Fan jay ***) who keeps saying that he will come and sort this matter out. When I call to follow up he would always tell me about how busy he's been. I don't see how that is my problem because I'm also a client with a faulty mattress that I paid R6000 for. I need to get my mattress sorted out or get a full refund or new bed Set or else I will be reporting this to hello Peter<br> 2. I'm still waiting for someone to come through for an assessment of the bed set. I got a call for last week Thursday and no one came through,<br> 3.Who do i speak to about the guarantee and warranty of the bed i bought about 5 months ago?Hi Please tell me what the problem is, is it the mattress or the base and if the mattress whats wrong with It - then we can sort this out -The mattress has a dip and when my partner turns it makes a funny (spring) sound<br> It's cloud 9 -Hi Can you check the base for me it might be that especially if it is maki