Worst pharmacy in sandton

I paid in advance i see this as very bad customer service i mean seriously first you guys fight saying iam not on the system i pay you guys and make arrangements and then i look like a idiot in a garage arguing about this its cronic meds and everytime your pharmacy puts my health at risk ????i was informed by nikhil and charles it would left at tge garage as soon as payment is done as i could not make it there in their working hours or before they close till 2nd