PAID FOR GOODS IN DEC16 AND STILL WAITING FOR IN APR17!!!!!

<p>We have ordered kitchen cupboards already in December, payment has been made in full before delivery.</p> <p> </p> <p>There was already issues with the first delivery which has been sorted but was unhappy about, arrangements has been made for delivery of the outstanding goods and to send someone to assist us with fitting of one of the cupboards that we cannot fit.</p> <p>They have made the arrangement with us to deliver and send someone to assist us with fitting of the cupboard in the first week of January 2017.</p> <p>When we have spoken to them in January they informed us that the fitter will only start working again in February or end January and they will send someone as soon as the fitters are back at work.</p> <p>This also did not happen!!!</p> <p> </p> <p>After SEVERAL emails, calls and messages, they have still not assisted us. As if they care cause they have already been paid.</p> <p>Every time we contact them it is said that it will be sorted or that they just have not had the time to send someone.</p> <p>I cannot believe that in a period of 3 months they were not able to spare one fitter to come and fit the door and correct the edging on the cupboards that are incorrect.</p> <p>There was also shelves that was not included, they promised that this will be delivered together with the above. The shelves that are missing is for the eye level oven cupboard cabinet.</p> <p>They also need to deliver the glass door that was not delivered with the first delivery.</p> <p>2 other doors also did not have pot holes that was made, this I did my self at a hardware shop near us.</p> <p> </p> <p>Promises was made and not kept, they are now using excuses that they do not have a fitter available to send to us to fit the one cupboard door.</p> <p>With regards to the fitting of the one door, he informed us that he would send a fitter but according to them they have not had a fitter available to send to come and fit the one door, not one in the past 3 months!!!.</p> <p>Are you telling me that in a period of three months they were not able so spare one fitter to assist a client that has paid a lot of money for the services that they provide.</p> <p> </p> <p>For a client that has tried to be understanding, but they just keep making excuses.</p> <p> </p> <p>This is totally unaceptabe and totaly pathetic.</p> <p> </p> <p> </p> <p> </p>