MP
Mannilin P

1 reviews | Active since Jul 2019

26 Jul 2019, 16:31

************

I called earlier on and spoke to a guy by the name of Danny.

On the 1st of July I made 2 eft’s into your account for the following quotes.

Total amount paid was R38075.00

Now I am being told that a 3rd delivery was made to me and the cost was R450 for 3 Masonite boards.

Please note that on both the quotes that a delivery fee of R400 was added.

Why was this not added on the 3rd delivery as Danny, who of the top of his head was able to know that 3 deliveries were made.

Why was I not charged for this particular delivery that was supposedly made to my address which neither myself or my wife have any information about.

Mali the consultant who was dealing with my builder wrote out a **** invoice for the amount of R450 and sent it through yesterday yet I have till now have not received any invoices for the previous 2 payments.

I will be publishing this comment on hello peter so that people can see what type of a **** is being run by some of the employees that work there.

The supposed delivery was made on the 7TH only about 3 days after a delivery with 17 boards were made to my address you can confirm the number from the quote.

The builder only started doing our kitchen after the 13th or 14th so what was the need for the additional boards to be delivered so soon even if it was needed as he still had boards from the kitchen 7 to be exact.

How to we support local business if they cannot run their businesses ethically.

I look forward to your co-operation in resolving this issue.

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Replies (1)
MP
Mannilin P's update26 Jul 2019, 18:30
Reviewer Update
Thank you for sending through my receipts after complaining. I like to apologise to the owner for being so harsh about it over the phone but like your rep advised me, you welcome to sue me. Instead look at your process, as the issue that you say is that you made 3 deliveries yet the last delivery i only found out about yesterday about 20 days later. Today is the first time i was issued a receipt by your admin team. The reason i didnt mind the first 2 is because i made eft payments and the last 1 was a cash payment made by my builder.i apologise to the owner but not the staff who didnt do there job correctly. I will forward this mail to hellopeter to retract the comment