JB
Jacques B
1 reviews | Active since May 2023
08 Jul 2024, 11:49
You cannot complain about Wonga Customer Service because there IS NO customer service.
This is the worst customer service ever. I just want to change my login details, it takes them 3 weeks to answer one email!!!!!!!!!!!!!!!!!!!!!!!!!!!!! we are another month down the line and still no help.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
10 Jul 2024, 14:12Hi Jacques
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, ID number and the registered email address so we may assist further.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, ID number and the registered email address so we may assist further.
Thanks,
The Wonga Team
Wonga's reply10 Jul 2024, 14:12
Official
Hi Jacques
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, ID number and the registered email address so we may assist further.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, ID number and the registered email address so we may assist further.
Thanks,
The Wonga Team
Wonga's replyOfficial
25 Jul 2024, 11:32Hi Jacqueline
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are having technical difficulties with locating your profile on our systems.
Please send us an email with ID and proof of address not older than 3 months attached.
On the email, please confirm your name, Surname and the email address you would like us to register on your account so we may assist further.
Please make sure that your email address only belongs to you and has never been used on our systems before.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are having technical difficulties with locating your profile on our systems.
Please send us an email with ID and proof of address not older than 3 months attached.
On the email, please confirm your name, Surname and the email address you would like us to register on your account so we may assist further.
Please make sure that your email address only belongs to you and has never been used on our systems before.
Thanks,
The Wonga Team
Wonga's reply25 Jul 2024, 11:32
Official
Hi Jacqueline
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are having technical difficulties with locating your profile on our systems.
Please send us an email with ID and proof of address not older than 3 months attached.
On the email, please confirm your name, Surname and the email address you would like us to register on your account so we may assist further.
Please make sure that your email address only belongs to you and has never been used on our systems before.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are having technical difficulties with locating your profile on our systems.
Please send us an email with ID and proof of address not older than 3 months attached.
On the email, please confirm your name, Surname and the email address you would like us to register on your account so we may assist further.
Please make sure that your email address only belongs to you and has never been used on our systems before.
Thanks,
The Wonga Team