Wrong settlement letter
<p>I lost my job on and fail to pay my wonga loan,and my account was handed over to landau attorney for collection.</p> <p> </p> <p>Now am working i called landau attorney for payments arrangements they said i qaulify for 50% discounts if can settle this account.They did send me a settlement letter of 570 which i paid in full.</p> <p> </p> <p>When i asked for paid up letter they said they are wainting for wonga so response from wonga you still owe us morethan 2590 but your attorney send me a settlement letter of 570.</p> <p> </p> <p>Am emotional abused.</p>
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Wonga's replyOfficial
22 Jul 2016, 06:37Hi Avhasei
We have tried to call you and will continue to do so. We have also followed up with an email. Carl will the the custodian of your complaint, until you feel that your issue has been completely resolved. Your experience is a matter of importance to us and we are determined to fix this for you, so please chat to us as soon as you can.
Thank you
The Wonga Team
Best regards,
Wonga's reply22 Jul 2016, 06:37
Official
Hi Avhasei
We have tried to call you and will continue to do so. We have also followed up with an email. Carl will the the custodian of your complaint, until you feel that your issue has been completely resolved. Your experience is a matter of importance to us and we are determined to fix this for you, so please chat to us as soon as you can.
Thank you
The Wonga Team
Best regards,
Wonga's replyOfficial
22 Jul 2016, 08:40Hi Avhasei
Thanks for chatting with Carl. We are so glad we have set the ball in motion together, to sort out your request. If you require anything further please give Carl a shout.
Thank you
The Wonga Team
Best regards,
Wonga's reply22 Jul 2016, 08:40
Official
Hi Avhasei
Thanks for chatting with Carl. We are so glad we have set the ball in motion together, to sort out your request. If you require anything further please give Carl a shout.
Thank you
The Wonga Team
Best regards,