Worst Service, *********** stuff,

A nightmare to get a professional service never mind a paid up letter.

I paid Wonga the amount I owed them end of September 2020 and was promised or rather misled that paid up letter will be provided after 14 working days, and after 14 working days I phoned and some rude lade told me its after 54 working days so that I cannot reverse it after being provided with paid up letter. I have been waiting for that paid up letter and my profile on Bureau to be updated which Wonga has to update it on credit bureau. I have been waiting for them to provide me with Paid up letter and would be told about Shapiro Shaik Defries.

I would would Shapiro Shaik Defries request for the paid up letter and they will inform me that they get it from Wonga while 'professionals' at Wonga send me back to SSD.

I would Like to advise people to NEVER try to trust companies like Wonga, its over 120 working days and yet still waiting for assistance. Am the one that always have to call Wonga and Shapiro Shaik Associates/Defries. I sent my request Ombudsman so that they can assist since Wonga does not seem to have competent stuff to attend to queries that might help their company and market share.