Worst loan company with little to no customer service.

The absolute worst company I have ever dealt with! Never take a loan with them, as you will get no support! Their customer support is useless, only after the umpteenth email you might get a reply. Phone them and you get an automated message.

I have paid my account manually this month THROUGH my account on THEIR website, so it should not have been a problem to have the paid amount credited to my account. But no, even after sending them proof of payment the account is still not updated, and this morning I get a SMS from a Debt Collector informing me that I have been handed over. But having high hopes of resolving the problem maybe through the Debt Collector, I was left disappointed again, as their WhatsApp's also doesn't go through.

And when reading through the other reviews I am now fearing that they will update my credit record with non-payment comments as well. I will not pay any extra costs on this account, and I will take this to whomever I should to expose this bad service company! They better not ruin my credit score!

So, what am I to do? It seems if you want anyone to contact you, a bad review on Hello Peter is the only way to go.