WORST EXPERIENCE OF MY LIFE

Item: Wonga
Rating: 1
Author: keitumetse M

If I could give a company zero I would ... This has been a nightmarish experience with wonga! I paid up my account with their attorneys. Next thing I'm still being told I have not paid.. I feel sick to my stomach that my credit score is shattered because of NO FAULT of mine. How long must I wait... Instead of you guys doing something nothing .. no updates no nothing!!!!!!!!!!!!!!! Now I'm getting SMS that my account has been sold!!!!! What the **** is wrong with you people!!!!! What is wrong you mad!!!!!! Why am I being punished for something that's not my fault.

Helpful (0)

Replies (1)

Wonga's replyOfficial

06 Jul 2023, 16:28

Hi Keitumetse,

We sincerely apologize for the inconvenience caused.

We have reviewed what has transpired on your account and can confirm

that your account has been escalated to our head office.

We will contact you tomorrow during the course of the day with the outcome.

Once again, our sincere apologies for the inconvenience.

The Wonga Team.

Wonga's reply06 Jul 2023, 16:28

Official