Worst Customer Service

Please be advised your customer service is ridiculous.

I have sent a extremely serious enquiry and have still not received feedback, however I receive statements? Please also be advised your statements are also incorrect. In my previous email I have provided all proof of payments made to wonga directly. Please see attached, I have paid a total of R4853.00 towards my loan I opened for R3000.00 originally.

This means I have paid R1853.00 over the original loan amount. Which I am aware some covers interest and fees.

Nimble keeps sending me more outstanding balances and this is getting ridiculous now. This account has been settled to my knowledge.

Please send me urgent confirmation and/ or acknowledgement as I will take this matter further. I work in the debt collections industry and the process from your side after all payments made and shared is a major concern for me. I am aware how the debt collections process works and have a copy of the debt collections act.

I am extremely concerned as I have done my best to settle this account and the lack of communication is ridiculous.