JB
Jacques B

1 reviews | Active since May 2023

20 Feb 2024, 14:41

WORST CUSTOMER SERVICE EVER

I asked 3 WEEKS AGO for assistance with my login details, until now NO ANSWER. WHEN I PHONE IM TOLD TO PHONE BACK ANOTHER WEEK LATER!!!!!! CAN SOMEONE PLEASE FRIGGEN HELP ME?????????????

0
Replies (1)
Wonga
Wonga's reply20 Feb 2024, 15:43
Official
Hi Jacques,

 We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. 
 
 Please provide us with your Name and Surname, and registered email address so that we can review your account and revert with feedback.  If you do not recall your registered email address you may send us a copy of ID and proof of address not older than 3 months. If these have already been sent, please advise the email address they were sent from.                                                                                                                                 
  
 Thanks
 The Wonga Team.