OK
Obakeng K

1 reviews | Active since Nov 2020

01 Mar 2021, 13:37

worse service provider

its been more than a month i have paid up my account but i am struggling to get paid up letter and haver the credit bureau updated

0
Replies (1)
Wonga
Wonga's reply02 Mar 2021, 10:23
Official
Hi Obakeng,

We're so sorry for any inconvenience caused.

We are investigating what transpired on your account and we have 

escalated your details to our debt collections agency.

As soon as feedback is received and our investigation is complete 

will we issue you with a paid up letter and send up update request to 

all credit bureaus to have your ITC profile updated.

Thank you for your patience.

The Wonga Team.