AM
Annie M

1 reviews | Active since Mar 2018

26 Jul 2020, 19:38

Worse service ever.

I received a call on the 10th January 2020 to say : Hello Annie Tebogo,

It's the start of a new year and a new decade – and now’s the time to start a fresh financial chapter.

If you settle your outstanding loan by 31 January 2020, you will receive a discount of 40% off your outstanding balance.

Your current outstanding balance is R1028.26. If you settle your loan, your repayment amount will be R616.96. I called in and the debit order was made from my account. I then get a call from Vvm attorneys to be informed that i was handed over, so devastating.

0
Replies (2)
Wonga
Wonga's reply27 Jul 2020, 15:56
Official
Hi Annie,

We apologize for any inconvenience caused.

Please send us a private message with your ID number 

to investigate what transpired on your account?

We can assure you we will resolve your query as soon as possible.

Thank you for your patience.

The Wonga team.
AM
Annie M's update04 Aug 2020, 18:06
Reviewer Update
Good day, how far with my matter as the vvm people has contacted me again today. And this is reflecting bad on credit score. U guys promised to get this resolved within 72 hours.??