Item: Wonga
Rating: 1
Author: tania K

Wonga's replyOfficial

05 Apr 2024, 12:24

Hi Tania,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number, name & surname, and registered email address.

Thanks,The Wonga Team

Best regards,

Wonga's reply05 Apr 2024, 12:24

Official

Hi Tania,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number, name & surname, and registered email address.

Thanks,The Wonga Team

Best regards,

tK

tania K's updateReviewer Update

05 Apr 2024, 12:28

I sent you emails, you are saying I had a loan with you in 2012 I advised for statements of this because I did not make the loan no one got back to me and when I tried to apply for the loan it was accepted the only issue was my account which was my African bank and you dont accept that. I was sent a email saying it was sorted then another email saying I had a loan in 2012 of R1335 which I did not make no one replies to me I cant keep sending emails to you guys and then never get feedback. Does nobody respond to emaisl?

tK

tania K's update05 Apr 2024, 12:28

Reviewer Update

I sent you emails, you are saying I had a loan with you in 2012 I advised for statements of this because I did not make the loan no one got back to me and when I tried to apply for the loan it was accepted the only issue was my account which was my African bank and you dont accept that. I was sent a email saying it was sorted then another email saying I had a loan in 2012 of R1335 which I did not make no one replies to me I cant keep sending emails to you guys and then never get feedback. Does nobody respond to emaisl?

Wonga's replyOfficial

05 Apr 2024, 12:45

Hi Tania,

Thank-you for your feedback.

We will investigate your claim of ***** as a matter of urgency, but to do so we need some supporting documentation from you.

To help us investigate further, please supply the following:

A detailed Affidavit supporting your claim.
A Certified copy of your ID. Your Proof of residence not older than 3 months (such as a utility bill in your name).
Please forward these documents via email to ***

Once we receive the above documents we will initiate an investigation and advise if we need more supporting documentation.

Thanks,The Wonga Team

Best regards,

Wonga's reply05 Apr 2024, 12:45

Official

Hi Tania,

Thank-you for your feedback.

We will investigate your claim of ***** as a matter of urgency, but to do so we need some supporting documentation from you.

To help us investigate further, please supply the following:

A detailed Affidavit supporting your claim.
A Certified copy of your ID. Your Proof of residence not older than 3 months (such as a utility bill in your name).
Please forward these documents via email to ***

Once we receive the above documents we will initiate an investigation and advise if we need more supporting documentation.

Thanks,The Wonga Team

Best regards,

Wonga's replyOfficial

05 Apr 2024, 12:45

Hi Tania,

Thank-you for your feedback.

We will investigate your claim of ***** as a matter of urgency, but to do so we need some supporting documentation from you.

To help us investigate further, please supply the following:

A detailed Affidavit supporting your claim.
A Certified copy of your ID. Your Proof of residence not older than 3 months (such as a utility bill in your name).
Please forward these documents via email to ***

Once we receive the above documents we will initiate an investigation and advise if we need more supporting documentation.

Thanks,The Wonga Team

Best regards,

Wonga's reply05 Apr 2024, 12:45

Official

Hi Tania,

Thank-you for your feedback.

We will investigate your claim of ***** as a matter of urgency, but to do so we need some supporting documentation from you.

To help us investigate further, please supply the following:

A detailed Affidavit supporting your claim.
A Certified copy of your ID. Your Proof of residence not older than 3 months (such as a utility bill in your name).
Please forward these documents via email to ***

Once we receive the above documents we will initiate an investigation and advise if we need more supporting documentation.

Thanks,The Wonga Team

Best regards,

Wongas service