VM
Valencia M

1 reviews | Active since Jun 2020

12 Jun 2020, 09:13

Wonga/Ara group ( Lorna Stuurman )

I don't know where to even begin but i will begin anyway, i have had two accounts with this company, (handed over accounts to Ara - which i settled ). These people still did not update my ITC profile and did not even bother to send me the paid up letters, when i call i would be sent from pillar to post.

i called again this morning , some reception who sounded like she was asleep put me hold for 20 minutes to only tell me that consultants are not in the office.

i have emailed their manager Lorna Stuurman ( Ara Group )multiple times and to this day, she has not bothered to even respond to my email.

i emailed Wonga also since their lawyers aren't helping, they still have not assisted in anyway.

0
Replies (1)
Wonga
Wonga's reply12 Jun 2020, 15:53
Official
Hi Valencia M,

We humbly apologize for any inconvenience caused.

Please send us a private message with your ID number and we will investigate what transpired on your account.

Kind Regards 

The Wonga Team.