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Phuthuma M
1 reviews | Active since Feb 2019
18 Oct 2022, 09:51
Wonga won't pay
I am expecting a refubd from Wonga . They are giving me a run for my money. Been calling them countless times but end up holding for while without being attended to. Sent them an email on the 14th October with proof of payment but to date they haven't responded . Today i was assisted by Sindiswa who dropped the call on my ears. Im ****ed off this is appalling. I need my hard earned money
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Wonga's replyOfficial
18 Oct 2022, 10:59Hi Phuthuma,
We sincerely apologize for the inconvience caused.
As per our telephonic conversation,
we can confirm that you have 2 loans with Wonga thus your account being debited twice.
Your loan with Wonga has been paid in full and your other is being paid to Nimble.
Once again we apologize for the inconvenience and we hope to restore the faith that you had in Wonga.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvience caused.
As per our telephonic conversation,
we can confirm that you have 2 loans with Wonga thus your account being debited twice.
Your loan with Wonga has been paid in full and your other is being paid to Nimble.
Once again we apologize for the inconvenience and we hope to restore the faith that you had in Wonga.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply18 Oct 2022, 10:59
Official
Hi Phuthuma,
We sincerely apologize for the inconvience caused.
As per our telephonic conversation,
we can confirm that you have 2 loans with Wonga thus your account being debited twice.
Your loan with Wonga has been paid in full and your other is being paid to Nimble.
Once again we apologize for the inconvenience and we hope to restore the faith that you had in Wonga.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvience caused.
As per our telephonic conversation,
we can confirm that you have 2 loans with Wonga thus your account being debited twice.
Your loan with Wonga has been paid in full and your other is being paid to Nimble.
Once again we apologize for the inconvenience and we hope to restore the faith that you had in Wonga.
Thank you for your patience.
The Wonga Team.
Best regards,