RN
Rigardt N

1 reviews | Active since Dec 2019

29 Apr 2026, 15:58

Wonga won't do a reversesal

They took the money from my account after the the day I made an EFT payment. So I double paid and now I can't get a hold of them do a reversesal on the debit order they took.

0
Replies (3)
Wonga
Wonga's reply29 Apr 2026, 16:31
Official
Hi Rigardt Nel,

We would like to apologise for the inconvenience caused.

We have processed the refund, and the funds should reflect in your account within the next hour.

We are continuously learning and improving our service, and feedback like this helps us do better.

Kind regards,
The Wonga Team
RN
Rigardt N's update29 Apr 2026, 17:04
Reviewer Update
Thanks for the quick response. Just received the refund 👍🏻
Wonga
Wonga's reply29 Apr 2026, 17:42
Official
Hi Rigardt,

You’re most welcome!

Happy customers is our juice!

Kind regards,
Team Wonga