FJ
Frank J

1 reviews | Active since Mar 2010

28 May 2015, 14:05

Wonga will ***** You

I got a e-mail from them stating that I was late with my payment. I sent them a email on the 11th and 19th to make a payment arrangement. Tried calling them you can hold for 10 to 20 min nobody will pick up a call and when you get trough they will just drop the call.<br> <br> Then they will also deduct the full amount off your account. I am not disputing that I have to pay my account.<br> But even if you contact them to make a payment arrangements they don't care.<br> <br> How hard is it to read a e-mail and click reply. In this age of technology I cant believe it.

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Replies (1)
Wonga
Wonga's reply28 May 2015, 15:18
Official
Hello edalb,

Dear Eugene,
I apologise for your negative experience. We will call you shortly for further details. Thank you for your message and the feedback!

Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)

Best regards,