MM
Madiboke M
1 reviews | Active since Jun 2018
09 Oct 2018, 08:36
Wonga WILL let you down
I am a loyal customer and was extremely upset after being declined when my trust rating enables me to apply for R8k. It is an awful system. And I have been paying on time whenever I got help from them. And then I sent them an email trying to cancel my account because I want nothing to do with them anymore, they tell me that it is impossible. What the flying ****? I am so angry right now, I had an emergency!
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
09 Oct 2018, 09:42Hi Madiboke,
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team has contacted you on three occasions this morning, however, your mobile phone rings once and goes straight to voicemail.
Please provide us with a preferred callback time so we can investigate your account and assist you further.
Thank You
The Wonga Team
Best regards,
Wonga's reply09 Oct 2018, 09:42
Official
Hi Madiboke,
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team has contacted you on three occasions this morning, however, your mobile phone rings once and goes straight to voicemail.
Please provide us with a preferred callback time so we can investigate your account and assist you further.
Thank You
The Wonga Team
Best regards,
MM
Madiboke M's updateReviewer Update
13 Oct 2018, 11:33Thank you, the matter has been somehow resolved.
MM
Madiboke M's update13 Oct 2018, 11:33
Reviewer Update
Thank you, the matter has been somehow resolved.
Wonga's replyOfficial
15 Oct 2018, 08:11Hi Madiboke,
We're thrilled to hear that your issue has been resolved.
Kindly re-rate our service.
Have a great day.
Thank You
The Wonga Team
Best regards,
Wonga's reply15 Oct 2018, 08:11
Official
Hi Madiboke,
We're thrilled to hear that your issue has been resolved.
Kindly re-rate our service.
Have a great day.
Thank You
The Wonga Team
Best regards,