BS
Bonga S
1 reviews | Active since Jun 2025
24 Jun 2025, 23:59
Wonga wants to ***** my money.
I'm so disappointed with Wonga, I logged in on it and made my payment through their system only for them to tell me they haven't received my payments, their system is still telling me they will take out money from my account even though I have settled it.
I called their call centre and I was advised to wait 24-72 hours for it to reflect (business days obviously). It's been 6 working days and it still hasn't reflected. When I call their call centre again No one is willing to help... I've sent multiple proof of payments from my account and still no resolution...
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Replies (1)0
Replies (1)Wonga's replyOfficial
25 Jun 2025, 16:00 Hi Bonga,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have allocated your payment, and your loan has been updated as paid in full.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have allocated your payment, and your loan has been updated as paid in full.
Thanks,
The Wonga Team
Wonga's reply25 Jun 2025, 16:00
Official
Hi Bonga,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have allocated your payment, and your loan has been updated as paid in full.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We have allocated your payment, and your loan has been updated as paid in full.
Thanks,
The Wonga Team
