Wonga via Easypay

I made a payment to wonga on 20 June 2024 via Easypay. This payment does not reflect on my account and my account remains overdue. I contacted Wonga and none of the relevant options on their IVR actually put you through to someone, you only get an automated voiceover which does not give a resolution. Eventually contacted Blake (their collectors) to advise if the issue. Was asked to send a proof of payment which is impossible as this shows as a card payment via the Banking App. Contacted Easypay who confirmed that payment was correctly allocated. They sent a screendump of this which I sent to Wonga as proof. I also sent this to ***; ***; *** as well as on WhatsApp to *** (number supp**** by Blake). This was done on Tuesday and I received no response. To my surprise, I get a threatening email from *** regarding this overdue payment yesterday! I again sent back the confirmation received from Easypay and still no response. I'm not sitting with a missing payment of R1750 and seemingly no one is able to assist! Am I now expected to make another payment?????