1 reviews | Active since Dec 2016

10 Jul 2017, 11:47

Wonga very bad service

<p>I had to pay my Wonga loan on Monday 3 July but due to unforeseen circumstances I did not. I received an e-mail on Thursday to say I must pay before 17h00. I phoned Thursday morning to be messed around. Was told my account was given over to collections. Payment was made in full via EFT on Thursday 6 July before 17h00 and proof of payment was sent. Collections phoned me on Saturday and I told then to speak to Wonga. She threatened me. Today is Monday 10 July. I paid you!!!! It still shows outstanding and you add interest every day. Check your bank!! Stop sending me emails to say I must pay. I will never make use of you again. Take my details off your system. I see on Hello Peter this is a norm for Wonga.. this is the type of service you give people. Bad company. Bad service!!!! </p>

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Replies (1)
Wonga
Wonga's reply18 Jul 2017, 12:38
Official

Hi Theresa

Thank you for chatting to our representative. We are so sorry to have let you down

The Wonga Team