HM
Hlengiwe M

1 reviews | Active since May 2019

09 Apr 2024, 20:14

Wonga updating wrong report under credit bureau

Wonga debited on time with a mandated debit order I even made an extra payment. But to my suprise my credit report shows missed payment. My credit score dropped with 20 points because of this. And they can't even help or fix it. I regret using wonga

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Replies (1)
Wonga
Wonga's reply10 Apr 2024, 13:03
Official
Hi Hlengiwe,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused by the listing.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,The Wonga Team