TL
Thabo L
1 reviews | Active since Sept 2011
08 Oct 2020, 19:13
Wonga ********* and non responsive
I have settled my Wonga account as per settlement letter and have not received a paid up letter to date. Have been sending multiple emails and their phone number has been diverted to htn attorneys. Please be careful before thinking of getting into an agreement with Wonga.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
09 Oct 2020, 08:45Hi Thabo,
We're so sorry for the delay in responses as our contact center
is experiencing very high volumes.
Please send us a private message with your ID number to access
your account and review why you did not receive a paid up letter.
Kind Regards
The Wonga Team.
We're so sorry for the delay in responses as our contact center
is experiencing very high volumes.
Please send us a private message with your ID number to access
your account and review why you did not receive a paid up letter.
Kind Regards
The Wonga Team.
Wonga's reply09 Oct 2020, 08:45
Official
Hi Thabo,
We're so sorry for the delay in responses as our contact center
is experiencing very high volumes.
Please send us a private message with your ID number to access
your account and review why you did not receive a paid up letter.
Kind Regards
The Wonga Team.
We're so sorry for the delay in responses as our contact center
is experiencing very high volumes.
Please send us a private message with your ID number to access
your account and review why you did not receive a paid up letter.
Kind Regards
The Wonga Team.
Wonga's replyOfficial
14 Oct 2020, 11:57 Hi Thabo,
We're awaiting on a response from HTN debt review to confirm if
loan reference *** has been paid and settled in full,
and will feed back to you once we receive confirmation.
Loan reference *** has updated and we have emailed
you a paid up letter to your registered email address.
An update has been sent to all credit bureaus to have your
ITC record updated.
Thank you for your patience.
The Wonga Team.
We're awaiting on a response from HTN debt review to confirm if
loan reference *** has been paid and settled in full,
and will feed back to you once we receive confirmation.
Loan reference *** has updated and we have emailed
you a paid up letter to your registered email address.
An update has been sent to all credit bureaus to have your
ITC record updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply14 Oct 2020, 11:57
Official
Hi Thabo,
We're awaiting on a response from HTN debt review to confirm if
loan reference *** has been paid and settled in full,
and will feed back to you once we receive confirmation.
Loan reference *** has updated and we have emailed
you a paid up letter to your registered email address.
An update has been sent to all credit bureaus to have your
ITC record updated.
Thank you for your patience.
The Wonga Team.
We're awaiting on a response from HTN debt review to confirm if
loan reference *** has been paid and settled in full,
and will feed back to you once we receive confirmation.
Loan reference *** has updated and we have emailed
you a paid up letter to your registered email address.
An update has been sent to all credit bureaus to have your
ITC record updated.
Thank you for your patience.
The Wonga Team.