Wonga the credit score slayer

Item: Wonga
Rating: 1
Author: Thato M

Don't borrow from wonga they will ruin your credit score. I borrowed R4000 from wonga and I settled it early. It's been 7 months now wonga doesn't want to close the account. Even though I have called every month explaining that I need them to close the account as it is costing me to have more than 10 active accounts on my credit score. But wonga is still keeping my account active in the hope that I will borrow again..

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Replies (1)

Wonga's replyOfficial

02 Nov 2021, 14:27

Hi Thato,

We're so sorry for any inconvenience caused.

We can confirm that when you lodged your 1st Hello Peter Complaint on the

02-06-2021 Wonga re-escalated your details to all credit bureaus to have your

ITC profile updated.

It is unknown if they have any backlogs.

We have issued you with a paid up letter as conformation that your loan has been

repaid in full.

We have now re-escalate your details to all credit bureaus again and have marked

the update request as Urgent.

You are more than welcome to forward your paid up letter and

also escalate on your end.

Thank you for your patience.

The Wonga Team.

Wonga's reply02 Nov 2021, 14:27

Official