ME
Melissa E
1 reviews | Active since Oct 2016
30 Sept 2020, 14:17
WONGA THE COMMON *******
HERE WE GO AGAIN. WONGA has once again debit my account when there is an ACTIVE INVESTIGATION going on. Since 17 July Wonga still cant put two and two together that this was ****ing *****, I am sick to death of this nonsense now, I have repeated myself a million times, I have provided all documentation as per their requests, dozens of follow ups met with copy paste replies, I am totally over this!!! Wonga does not want to help, they want me to accept this and I WILL NOT. They are totally disregarding my police case and my OFFICIAL letter from the South African ***** Prevention Services, they seem to think they are above it. Wonga sort this **** out!!!!!
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Replies (2)
Wonga's replyOfficial
01 Oct 2020, 08:59Hi Melissa,
We're humbly apologize for the delay in responses as your case is still under
investigation.
We received correspondence from the Ombudsman and will respond
to them directly.
Feedback will be given to you directly from the credit Ombudsman.
Thank you for your patience.
The Wonga Team.
We're humbly apologize for the delay in responses as your case is still under
investigation.
We received correspondence from the Ombudsman and will respond
to them directly.
Feedback will be given to you directly from the credit Ombudsman.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Oct 2020, 08:59
Official
Hi Melissa,
We're humbly apologize for the delay in responses as your case is still under
investigation.
We received correspondence from the Ombudsman and will respond
to them directly.
Feedback will be given to you directly from the credit Ombudsman.
Thank you for your patience.
The Wonga Team.
We're humbly apologize for the delay in responses as your case is still under
investigation.
We received correspondence from the Ombudsman and will respond
to them directly.
Feedback will be given to you directly from the credit Ombudsman.
Thank you for your patience.
The Wonga Team.
ME
Melissa E's updateReviewer Update
01 Oct 2020, 10:52how can this investigation STILL be going on, it is not that difficult to understand honestly. I want this finalized URGENTLY, I am tired of begging Wonga to resolve this and I am tired of being inconvenienced every month when I have to reverse your unauthorized debits!!!
ME
Melissa E's update01 Oct 2020, 10:52
Reviewer Update
how can this investigation STILL be going on, it is not that difficult to understand honestly. I want this finalized URGENTLY, I am tired of begging Wonga to resolve this and I am tired of being inconvenienced every month when I have to reverse your unauthorized debits!!!