CM
Carol M
1 reviews | Active since Sept 2022
19 Sept 2022, 12:04
Wonga ****s
Took a loan on the date i was supposed to pay there was a problem with my bank affecting everyone, wrote them an email and explained, was handed over and asked to permit a debit order for another date they debited on the 26th of August and again on the 1st of September, it's the 19th today and no refund was done as promised on email, sent banking statement as proof, Please help!
Kind regards Carol
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Wonga's replyOfficial
19 Sept 2022, 16:28Hi Carol,
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply19 Sept 2022, 16:28
Official
Hi Carol,
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.