AG
Andre G
1 reviews | Active since Oct 2022
29 Oct 2022, 09:50
Wonga ****s
Ive Made a payment to Wonga in beginning of October brining the account up to date. At the end of October they deducted the money from my account and refuse to refund me. I can not get hold of them, No emails and no Calls will go thru.
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Wonga's replyOfficial
31 Oct 2022, 08:35Hi Andre,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan has been paid in full and a refund due to you.
Your query has been escalated to our finance team as a matter of urgency,
please allow 24-48 working for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan has been paid in full and a refund due to you.
Your query has been escalated to our finance team as a matter of urgency,
please allow 24-48 working for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
Wonga's reply31 Oct 2022, 08:35
Official
Hi Andre,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan has been paid in full and a refund due to you.
Your query has been escalated to our finance team as a matter of urgency,
please allow 24-48 working for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We can confirm that your loan has been paid in full and a refund due to you.
Your query has been escalated to our finance team as a matter of urgency,
please allow 24-48 working for the funds to reflect in your bank account.
Thank you for your patience.
The Wonga Team.