EM
Eddy M

1 reviews | Active since Jan 2022

26 Jul 2023, 14:23

WONGA REFUSES TO UPDATE MY ACCOUNT

Good day I’m nớt happy about wonga I paid up the account last year 2022 even now they refuse to update my account

0
Replies (3)
Wonga
Wonga's reply27 Jul 2023, 10:53
Official
Hi Eddy, 

We sincerely apologize for the inconvenience caused. 

Please provide us with the best possible time and contact number 

in order to assist you as soon as possible.

Thank you for your patience. 

The Wonga Team. 
EM
Eddy M's update27 Jul 2023, 10:55
Reviewer Update
CONTACT:*** TIME:11:00
Wonga
Wonga's reply27 Jul 2023, 11:44
Official
Hi Eddy, 

We sincerely apologize for the inconvenience caused. 

As per our telephonic conversation,

we can confirm that your account has been escalated to the relevant department to have your account updated.

Please allow 7-14 working days for the credit report to be updated. 

Once again, we apologize for the inconvenience.

Kind regards, 
The Wonga Team.