Wonga refuses to correct their mistake even after sending them proof they are wrong!

Item: Wonga
Rating: 1
Author: Sinegugu N

I have a loan with Wonga... the company submitted the wrong information to the credit bureau... saying I'm two months in arears which is false. They refuse to acknowledge the error or correct it because my "current balance" is correct. I have sent three emails to date, and they refuse to correct the mistake which has affected my credit record.

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Replies (1)

Wonga's replyOfficial

18 Oct 2024, 09:29

Hi Sinegugu

Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.

Please send us a private message confirming your registered email address so that we can review your account and revert with feedback.

Thanks
The Wonga Team.

Wonga's reply18 Oct 2024, 09:29

Official