Wonga promotes *****
Wonga does not follow protocol as promised. Anybody who knows your bank account number, can open a loan against your name. No proof needed. And you just have to keep paying someone else's loans off. I find their policy pathetic, even though no one can accuse them of using it.
And if you think you can contact them to sort it out, good luck. None of their numbers work.
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Wonga's replyOfficial
26 Apr 2021, 07:52Hi Anina,
We're so sorry you feel this way.
As advised in your previous Hello Peter complaint you lodged,
We unfortunately cannot assist you regarding your
daughter's account.
Her account is being managed by our ***** Team and they
can only assist her if all the required documentation is
emailed and attached to her account.
She is more than welcome to contact us directly, alternatively
should you have power of attorney over her account please
email it directly to our ***** team at ***.
Thank you for your patience.
The Wonga Team.
We're so sorry you feel this way.
As advised in your previous Hello Peter complaint you lodged,
We unfortunately cannot assist you regarding your
daughter's account.
Her account is being managed by our ***** Team and they
can only assist her if all the required documentation is
emailed and attached to her account.
She is more than welcome to contact us directly, alternatively
should you have power of attorney over her account please
email it directly to our ***** team at ***.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply26 Apr 2021, 07:52
Official
Hi Anina,
We're so sorry you feel this way.
As advised in your previous Hello Peter complaint you lodged,
We unfortunately cannot assist you regarding your
daughter's account.
Her account is being managed by our ***** Team and they
can only assist her if all the required documentation is
emailed and attached to her account.
She is more than welcome to contact us directly, alternatively
should you have power of attorney over her account please
email it directly to our ***** team at ***.
Thank you for your patience.
The Wonga Team.
We're so sorry you feel this way.
As advised in your previous Hello Peter complaint you lodged,
We unfortunately cannot assist you regarding your
daughter's account.
Her account is being managed by our ***** Team and they
can only assist her if all the required documentation is
emailed and attached to her account.
She is more than welcome to contact us directly, alternatively
should you have power of attorney over her account please
email it directly to our ***** team at ***.
Thank you for your patience.
The Wonga Team.
Best regards,