ZR
Zunade R
1 reviews | Active since Jul 2021
20 Jul 2021, 15:10
Wonga promotes *****
Wonga is the most **** company ever. They are not helpful at all. They even promote *****. Someone opened an account on my wife's name. And they keep pushing people around as we want to get this sorted out. My wife cant call you she works in a call centre I am telling wonga that this is *****. My wife was unemployed for 2 years. She never had a pay slip or bank statement. Because she was unemployed so how is it that her she now has a loan?
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Wonga's replyOfficial
20 Jul 2021, 15:28 Hi Zunade,
We sincerely apologize for any inconvenience caused.
Due to Wonga abiding by the rules and regulations set out by the National Credit Act
we unfortunately cannot assist you regarding your spouses account.
We have onsite ***** Investigating officers that will start an investigation
process, but we require documents from your wife.
Wonga is very strict when it comes to the security measures we have in place, and due to
the legalities, we have to speak directly to your wife as she has to pass the Data Protection Act.
We understand she works in a contact center, but she can contact us via our email,
Live chat or social media platforms, alternatively we can contact your wife at a given time,
to have this matter resolved.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
Due to Wonga abiding by the rules and regulations set out by the National Credit Act
we unfortunately cannot assist you regarding your spouses account.
We have onsite ***** Investigating officers that will start an investigation
process, but we require documents from your wife.
Wonga is very strict when it comes to the security measures we have in place, and due to
the legalities, we have to speak directly to your wife as she has to pass the Data Protection Act.
We understand she works in a contact center, but she can contact us via our email,
Live chat or social media platforms, alternatively we can contact your wife at a given time,
to have this matter resolved.
Thank you for your patience.
The Wonga Team.
Wonga's reply20 Jul 2021, 15:28
Official
Hi Zunade,
We sincerely apologize for any inconvenience caused.
Due to Wonga abiding by the rules and regulations set out by the National Credit Act
we unfortunately cannot assist you regarding your spouses account.
We have onsite ***** Investigating officers that will start an investigation
process, but we require documents from your wife.
Wonga is very strict when it comes to the security measures we have in place, and due to
the legalities, we have to speak directly to your wife as she has to pass the Data Protection Act.
We understand she works in a contact center, but she can contact us via our email,
Live chat or social media platforms, alternatively we can contact your wife at a given time,
to have this matter resolved.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
Due to Wonga abiding by the rules and regulations set out by the National Credit Act
we unfortunately cannot assist you regarding your spouses account.
We have onsite ***** Investigating officers that will start an investigation
process, but we require documents from your wife.
Wonga is very strict when it comes to the security measures we have in place, and due to
the legalities, we have to speak directly to your wife as she has to pass the Data Protection Act.
We understand she works in a contact center, but she can contact us via our email,
Live chat or social media platforms, alternatively we can contact your wife at a given time,
to have this matter resolved.
Thank you for your patience.
The Wonga Team.