DK
David K
1 reviews | Active since Feb 2025
19 Feb 2025, 11:20
Wonga profile update, settlement letter.
After paying off my wonga account, it's been an absolute mission to get my account updated and a 8settlement letter. With no agents to speak to, the voice box isn't helpful.
Helpful (0)
Replies (10)0
Replies (10)
Wonga's replyOfficial
19 Feb 2025, 11:55 Hi David
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered Name and Surname, your SA ID number and your email address so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered Name and Surname, your SA ID number and your email address so we may assist further.
Thanks,The Wonga Team
Wonga's reply19 Feb 2025, 11:55
Official
Hi David
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered Name and Surname, your SA ID number and your email address so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered Name and Surname, your SA ID number and your email address so we may assist further.
Thanks,The Wonga Team
DK
David K's updateReviewer Update
19 Feb 2025, 11:59David koopman
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DK
David K's update19 Feb 2025, 11:59
Reviewer Update
David koopman
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DK
David K's updateReviewer Update
19 Feb 2025, 12:53Good day, I see that my profile was updated, however there is still a balance.
DK
David K's update19 Feb 2025, 12:53
Reviewer Update
Good day, I see that my profile was updated, however there is still a balance.
DK
David K's updateReviewer Update
19 Feb 2025, 12:54My account was settled with the 50% discount
DK
David K's update19 Feb 2025, 12:54
Reviewer Update
My account was settled with the 50% discount
DK
David K's updateReviewer Update
19 Feb 2025, 14:30Please update my profile correctly. Please
DK
David K's update19 Feb 2025, 14:30
Reviewer Update
Please update my profile correctly. Please
Wonga's replyOfficial
19 Feb 2025, 15:43 Hi David
Thank-you for confirming your details.
The email address you have provided is not your registered email address, please double check and confirm so we may assist further.
Thanks,The Wonga Team
Thank-you for confirming your details.
The email address you have provided is not your registered email address, please double check and confirm so we may assist further.
Thanks,The Wonga Team
Wonga's reply19 Feb 2025, 15:43
Official
Hi David
Thank-you for confirming your details.
The email address you have provided is not your registered email address, please double check and confirm so we may assist further.
Thanks,The Wonga Team
Thank-you for confirming your details.
The email address you have provided is not your registered email address, please double check and confirm so we may assist further.
Thanks,The Wonga Team
DK
David K's updateReviewer Update
19 Feb 2025, 15:48Ok sorry
It's ***
It's ***
DK
David K's update19 Feb 2025, 15:48
Reviewer Update
Ok sorry
It's ***
It's ***
Wonga's replyOfficial
19 Feb 2025, 15:58Thank-you for confirming your details.
We have processed a refund of R2902.12 back into your bank account.
Please allow approximately 24-48 hours for the funds to reflect in your account
We have also app**** your discounted settlement and can confirm that your Wonga loan is paid in full.
Your paid-up letter will be available online under loan documents in the next 24 hours.
Thanks,The Wonga Team
We have processed a refund of R2902.12 back into your bank account.
Please allow approximately 24-48 hours for the funds to reflect in your account
We have also app**** your discounted settlement and can confirm that your Wonga loan is paid in full.
Your paid-up letter will be available online under loan documents in the next 24 hours.
Thanks,The Wonga Team
Wonga's reply19 Feb 2025, 15:58
Official
Thank-you for confirming your details.
We have processed a refund of R2902.12 back into your bank account.
Please allow approximately 24-48 hours for the funds to reflect in your account
We have also app**** your discounted settlement and can confirm that your Wonga loan is paid in full.
Your paid-up letter will be available online under loan documents in the next 24 hours.
Thanks,The Wonga Team
We have processed a refund of R2902.12 back into your bank account.
Please allow approximately 24-48 hours for the funds to reflect in your account
We have also app**** your discounted settlement and can confirm that your Wonga loan is paid in full.
Your paid-up letter will be available online under loan documents in the next 24 hours.
Thanks,The Wonga Team
DK
David K's updateReviewer Update
19 Feb 2025, 16:02Thank you, this was so easy.
DK
David K's update19 Feb 2025, 16:02
Reviewer Update
Thank you, this was so easy.
Wonga's replyOfficial
19 Feb 2025, 16:20We are happy that we could help resolve your query
Please go to my profile and reviews to rate if you would recommend us to your friends and Family.
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
Thanks
The Wonga Team.
Wonga's reply19 Feb 2025, 16:20
Official
We are happy that we could help resolve your query
Please go to my profile and reviews to rate if you would recommend us to your friends and Family.
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
Thanks
The Wonga Team.