TL
Thabo L

1 reviews | Active since Sept 2011

14 Oct 2020, 07:41

Wonga pathetic service and non response. Take your business somewhere or you will regret

I am still waiting fo feedback regarding my paid up letter and for my bureau to be updated. Wonga does not respond to any customer queries and must be reported to the regulator.

0
Replies (1)
Wonga
Wonga's reply14 Oct 2020, 11:56
Official
Hi Thabo,

We're awaiting on a response from HTN debt review to confirm if

loan reference  *** has been paid and settled in full,

and will feed back to you once we receive confirmation.

Loan reference  ***  has updated and we have emailed 

you a paid up letter to your registered email address. 

An update has been sent to all credit bureaus to have your 

ITC record updated.

Thank you for your patience.

The Wonga Team.