MH
Michelle H
1 reviews | Active since Dec 2013
19 May 2022, 11:39
Wonga Paid Up Letter
Trying to get a Paid Up letter from Wonga for the last Month but all i get is automated replies on emails
Helpful (0)
Replies (7)0
Replies (7)
Wonga's replyOfficial
19 May 2022, 13:26Hi Michelle,
We're so sorry for the inconvenience caused.
We unfortunately, cannot assist you regarding a third parties Wonga account.
The ID number provided does not correspond with the personal details
that was submitted on the Hello Peter platform.
We will gladly assist the customer with his complaint and will
action his request for a paid up letter after we access his account.
Please have him contact us using his own personal details,
and we will have his complaint resolved as soon as possible.
Kind Regards,
The Wonga Team.
We're so sorry for the inconvenience caused.
We unfortunately, cannot assist you regarding a third parties Wonga account.
The ID number provided does not correspond with the personal details
that was submitted on the Hello Peter platform.
We will gladly assist the customer with his complaint and will
action his request for a paid up letter after we access his account.
Please have him contact us using his own personal details,
and we will have his complaint resolved as soon as possible.
Kind Regards,
The Wonga Team.
Wonga's reply19 May 2022, 13:26
Official
Hi Michelle,
We're so sorry for the inconvenience caused.
We unfortunately, cannot assist you regarding a third parties Wonga account.
The ID number provided does not correspond with the personal details
that was submitted on the Hello Peter platform.
We will gladly assist the customer with his complaint and will
action his request for a paid up letter after we access his account.
Please have him contact us using his own personal details,
and we will have his complaint resolved as soon as possible.
Kind Regards,
The Wonga Team.
We're so sorry for the inconvenience caused.
We unfortunately, cannot assist you regarding a third parties Wonga account.
The ID number provided does not correspond with the personal details
that was submitted on the Hello Peter platform.
We will gladly assist the customer with his complaint and will
action his request for a paid up letter after we access his account.
Please have him contact us using his own personal details,
and we will have his complaint resolved as soon as possible.
Kind Regards,
The Wonga Team.
MH
Michelle H's updateReviewer Update
19 May 2022, 14:04ID nr *** account paid up WON***.I am his wife.Even if you could just send the paid up letter to his ***.
MH
Michelle H's update19 May 2022, 14:04
Reviewer Update
ID nr *** account paid up WON***.I am his wife.Even if you could just send the paid up letter to his ***.
Wonga's replyOfficial
19 May 2022, 14:27Hi Michelle,
Thank you for your response.
We are extremely sorry but cannot assist or action your request.
Wonga abides by the rules and regulations set out by the NCA and is
very strict when it comes to the security measures we have in place.
Please have your spouse contact us, confirm the security checks and we
will gladly action his request once his details is confirmed.
Kind Regards,
The Wonga Team.
Thank you for your response.
We are extremely sorry but cannot assist or action your request.
Wonga abides by the rules and regulations set out by the NCA and is
very strict when it comes to the security measures we have in place.
Please have your spouse contact us, confirm the security checks and we
will gladly action his request once his details is confirmed.
Kind Regards,
The Wonga Team.
Wonga's reply19 May 2022, 14:27
Official
Hi Michelle,
Thank you for your response.
We are extremely sorry but cannot assist or action your request.
Wonga abides by the rules and regulations set out by the NCA and is
very strict when it comes to the security measures we have in place.
Please have your spouse contact us, confirm the security checks and we
will gladly action his request once his details is confirmed.
Kind Regards,
The Wonga Team.
Thank you for your response.
We are extremely sorry but cannot assist or action your request.
Wonga abides by the rules and regulations set out by the NCA and is
very strict when it comes to the security measures we have in place.
Please have your spouse contact us, confirm the security checks and we
will gladly action his request once his details is confirmed.
Kind Regards,
The Wonga Team.
MH
Michelle H's updateReviewer Update
19 May 2022, 14:33Thank you.He has answered on the email you did send him
MH
Michelle H's update19 May 2022, 14:33
Reviewer Update
Thank you.He has answered on the email you did send him
Wonga's replyOfficial
19 May 2022, 14:43Hi Michelle,
Thank you kindly.
The Wonga Team.
Thank you kindly.
The Wonga Team.
Wonga's reply19 May 2022, 14:43
Official
Hi Michelle,
Thank you kindly.
The Wonga Team.
Thank you kindly.
The Wonga Team.
MH
Michelle H's updateReviewer Update
19 May 2022, 15:18Thank you for your speedy response.Really do appreciate it
MH
Michelle H's update19 May 2022, 15:18
Reviewer Update
Thank you for your speedy response.Really do appreciate it
Wonga's replyOfficial
19 May 2022, 16:07Thank you for the positive feedback Michelle.
If you feel that your query was resolved, please feel free and re-rate
the service you received from Wonga.
Kind Regards,
The Wonga Team.
If you feel that your query was resolved, please feel free and re-rate
the service you received from Wonga.
Kind Regards,
The Wonga Team.
Wonga's reply19 May 2022, 16:07
Official
Thank you for the positive feedback Michelle.
If you feel that your query was resolved, please feel free and re-rate
the service you received from Wonga.
Kind Regards,
The Wonga Team.
If you feel that your query was resolved, please feel free and re-rate
the service you received from Wonga.
Kind Regards,
The Wonga Team.