TK
Tumi K
1 reviews | Active since Jul 2020
16 Jan 2022, 10:16
Wonga Paid Up Letter
I settled my loan more than 4 months ago. Contacted their customer center via email and still received nothing. Now I just checked my credit profile on Clearscore and it is shown as a reoccurring loan with full credit limit. And that I have missed payments since I settled it. Because of all this my credit score has dropped by 20 points
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Replies (1)
Wonga's replyOfficial
17 Jan 2022, 07:25Hi Tumi,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and email address
you registered with online?
Once your details are confirmed, will we investigate why your details
are not updated at the credit bureaus.
We can confirm that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please confirm your details and we will start our investigation process.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and email address
you registered with online?
Once your details are confirmed, will we investigate why your details
are not updated at the credit bureaus.
We can confirm that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please confirm your details and we will start our investigation process.
Thank you for your patience.
The Wonga Team.
Wonga's reply17 Jan 2022, 07:25
Official
Hi Tumi,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and email address
you registered with online?
Once your details are confirmed, will we investigate why your details
are not updated at the credit bureaus.
We can confirm that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please confirm your details and we will start our investigation process.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number and email address
you registered with online?
Once your details are confirmed, will we investigate why your details
are not updated at the credit bureaus.
We can confirm that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please confirm your details and we will start our investigation process.
Thank you for your patience.
The Wonga Team.