Wonga paid up letter

Item: Wonga
Rating: 1
Author: ntlanngoe M

Good day

I have been trying to contact wonga for the past two weeks to get a paid up letter and cant get through I have send an email to their collection & Customer service department and still haven't received anything.

How does one get hold of this people if their phone and emails don't seem to work??

Helpful (0)

Replies (2)

Wonga's replyOfficial

26 Aug 2020, 12:52

Hi Ntlanngoe,

We humbly apologize for any inconvenience caused.

Our contact center is experiencing very high volumes

and your query will be attended to.

Please send us a private message with your ID number and we

will request a paid up letter from our finance department.

Thank you for your patience.

The Wonga. Team.

Wonga's reply26 Aug 2020, 12:52

Official

Wonga's replyOfficial

26 Aug 2020, 13:47

Hi Ntlanngoe,

We're happy that you received your paid up letter.

We unfortunately cannot assist you regarding your wife's Wonga account.

We will gladly contact your wife and assist her with a paid up letter.

Thank you

The Wonga Team.

Wonga's reply26 Aug 2020, 13:47

Official