Wonga Paid up Letter

Item: Wonga
Rating: 1
Author: avril P

I have been requesting a paid up letter from Wonga since December 2023 and everytime I call their authentication system refuses to accept my details.

I sent an email requesting a paid up letter on my account with them. Feedback was received from Wonga promising to send through my letter to this day no letter.

Helpful (0)

Replies (2)

Wonga's replyOfficial

14 Mar 2024, 09:07

Hi Avril,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered email address so we may locate your account and assist further..

Thanks,

The Wonga Team

Wonga's reply14 Mar 2024, 09:07

Official

Hi Avril,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered email address so we may locate your account and assist further..

Thanks,

The Wonga Team

Wonga's replyOfficial

14 Mar 2024, 15:33

Hi Avril,

Thank-you for confirming your details.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,

The Wonga Team

Wonga's reply14 Mar 2024, 15:33

Official

Hi Avril,

Thank-you for confirming your details.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,

The Wonga Team