IM
Itumeleng M
1 reviews | Active since Aug 2019
15 Oct 2021, 10:30
Wonga Paid but Settlement Letter - MIA.
Wonga Loan paid in full but still not yet updated I had a loan with wonga and washanded over to HTN Attorneys and Blakes and Associates - also how do I deal with 2 collection agencies? Help me understand bathong.
I paid the loan in full R3000 and sent pop to Wonga and Blake’s and even to wonga collections department as well acc was paid up on the 25 September and 4 October - i have been requesting my credit status to be updated and a paid up letter but no one can update me.
plz update that I paid the loan and I want a paid up letter as well
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Wonga's replyOfficial
15 Oct 2021, 12:12Hi Itumeleng,
We humbly apologize for any inconvenience caused.
We have escalated your query to the relevant department in order to do a thorough investigation on your account.
In the meantime, we require a more detailed proof of payment for the payment that was made on the 25 September 2021.
Once your payments has been allocated and you have provided you with a paid up letter, we will send an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your query to the relevant department in order to do a thorough investigation on your account.
In the meantime, we require a more detailed proof of payment for the payment that was made on the 25 September 2021.
Once your payments has been allocated and you have provided you with a paid up letter, we will send an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply15 Oct 2021, 12:12
Official
Hi Itumeleng,
We humbly apologize for any inconvenience caused.
We have escalated your query to the relevant department in order to do a thorough investigation on your account.
In the meantime, we require a more detailed proof of payment for the payment that was made on the 25 September 2021.
Once your payments has been allocated and you have provided you with a paid up letter, we will send an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your query to the relevant department in order to do a thorough investigation on your account.
In the meantime, we require a more detailed proof of payment for the payment that was made on the 25 September 2021.
Once your payments has been allocated and you have provided you with a paid up letter, we will send an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.