SB
Shane B
1 reviews | Active since Nov 2022
12 Jan 2023, 15:36
Wonga_Not User Friendly
I have been trying to change my email address for the last year now and I keep sending my ID Copy. Each time I get an automated response stating the same.
I don't understand how it takes this long to update an email address.
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Wonga's replyOfficial
13 Jan 2023, 08:36Hi Shane,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply13 Jan 2023, 08:36
Official
Hi Shane,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Best regards,